CUSTOMER SERVICE STAFF
Jeanie Barnes, CBIA, AFIS
Account Manager for John T. Smith
Jeanie began her career as a licensed agent in 1986 while living in Raleigh. In 1988 she earned her CISR designation. In 1996 she moved back “home” and began working with several agencies in Wilson and the surrounding area. In 2014 she earned the prestigious AFIS (Agribusiness & Farm Insurance Specialist) designation and in 2015 the CBIA designation from Builders’ Mutual. For the past 11 years, she has worked as an account manager with producer, John T Smith. She is married to Freddie Barnes and lives in Wilson with their two “children”, Lily Belle and Annie Rose. Her hobbies include music, decorating specialty cakes, and cooking for family and friends. She and Freddie attend the Wilson First Pentecostal Holiness Church and is active in the church choir. Her motto is “Life is not a Dress Rehearsal – Live it to its’ fullest”.
Beth Love, CRIS
Account Manager Assistant
Beth has been in the insurance industry since 1990. She is a licensed property and casualty agent. She joined Standard Insurance in 2001 as a Commercial Account Manager Assistant. Her primary focus is on Commercial Claims and Certificate of Insurance. She thrives on providing fast, accurate, and outstanding customer service to the agency clients. She is currently working on her CBIA designation (Certified Builders Insurance Agent), and plans to pursue her CISR designation in the near future. She currently resides in Raleigh and has 2 grown children. In her spare time, she enjoys yoga, exercising, exploring greenways, 5Ks, spending time at the beach, and traveling out West. She is a volunteer for the American Cancer Society and participates in the Making Strides Against Breast Cancer Annual Fundraiser.
Kristin E. Brown, CISR
Account Manager for Buckley Strandberg
Kristin joined Standard Insurance in September 2008 as our agency receptionist and received her Property Casualty license in 2009. Once licensed, Kristin became an account manager for our Personal Lines Department. Constantly growing, she obtained Certified Insurance Service Representative (CISR) designation in 2013. Later that year, she was moved to our Commercial Lines Department . In this position, Kristin demonstrated her abilities and was promoted to Commercial Lines Account Manager in May of 2016.
Kristin resides in Dortches with her husband Jake, and their three children. She enjoys spending time with her family, both at the beach and the mountains, and volunteering for school events for their children. Kristin hopes to work toward her CPCU designation in the future.
Dawn P. Rossi, CBIA
Account Manager for Bill Pitt
“My focus is to help you, your business or your family; all while working towards a solid foundation for a continued relationship with my firm”
Dawn has been in the insurance business since 1997 and a licensed agent since 2000. She joined Standard in January of 2003 as a Customer Service Agent. In 2005, Dawn moved into a sales position, focusing on Commercial and Personal Insurance. Dawn earned her CBIA (Certified Builders Insurance Agent) designation in 2011. She has served as President's Council Ambassador for the Rocky Mount Area Chamber of Commerce and a volunteer for the Rocky Mount Area United Way. Dawn enjoys spending quality- “unplugged” time with her daughter and husband.
Caitlin Wooten, CBIA
Account Manager for John T. Smith
Caitlin Wooten joined Standard Insurance in early 2009 as a Customer Service Assistant, and obtained her Property and Casualty Insurance License in August of that same year. She earned her CBIA (Certified Builders Insurance Agent) designation in 2012. Caitlin hopes to work toward her CISR designation in the future. Currently, she lives in Newport, NC with her husband Brent and two daughters - Harper & Kennedy. In her spare time, Caitlin enjoys spending time with her family and friends, going to the beach and playing volleyball.
Small Business Account Manager
Briana joined Standard Insurance in November 2017 as a Receptionist / Small Business Account Manager. This dual position allows Briana to work directly with our clients, which she really enjoys. Briana began her career as a licensed property and casualty agent in September 2016, while working with an agency in Nashville, NC. With over 15 years of experience in customer service roles, she is committed to providing the best possible experience to our clients.
Originally from San Diego, California, Briana has adjusted well to the “country lifestyle” and enjoys her personal time with her husband, Mark and step-daughter.
PERSONAL SERVICE STAFF
Priscilla Etheridge, CISR Elite
"I focus on the personal insurance needs of our customers."
Priscilla joined Standard Insurance in 2008 as an account manager for the personal lines department. She has been licensed in Property and Casualt since 2003. She obtained the Society Of Certified Insurance Service Representative, CISR designation in 2013. Priscilla enjoys time with family, exercising and outdoor activities.
Sidney Wilson, CISR Elite, AAI, AIS, AINS, API
Sidney was welcomed back to Standard Insurance in 2013 to resume her role as a personal lines account manager after a 3 year hiatus back to her home state of Connecticut. She is a licensed property and casualty agent with over 18 years’ experience in the insurance field. Sidney has earned several professional designations including Certified Insurance Service Representative (CISR) in 2002, and earned CISR Elite status in 2016, Accredited Advisor of Insurance (AAI) in 2007 and Associate in Insurance Service (AIS) in 2012. She is giving outstanding service while working remotely. Sidney and her husband, Darien, enjoy gardening and outdoor activities.
Bonnie B. Batts
Bonnie joined Standard Insurance & Realty in 2002 as Bookkeeper with over thirty-five years of accounting experience. Bonnie graduated with honors from Nash Community College with an Associate's Degree in Accounting. Bonnie is married and the proud parent of one son. Bonnie and her husband, Rusty, are grandparents of two granddaughters and a grandson. She enjoys spending time with her family.
Jim started his technical career in 1972 with two tours in the Air Force where he was trained as a computer systems analyst then an instructor. He has always been technically orientated and has had several certifications through-out the years. He has been blessed with a diverse technical background by working with large and small companies. Jim and his wife Donna are long-time residents of Nashville, NC. Together they have raised two children, Michelle and James, and are enjoying the “empty nest”. Jim is very active in the community and his church. Presently, he is President of Touched By One Ministries; a non-profit, Christian-based organization helping others in need.
MEET OUR TEAM