In addition to competitive prices and proper coverage, Standard Insurance's #1 goal is to satisfy our customers with outstanding customer service.
• A Human Being Answers The Phone –When you call our office, you are greeted by our friendly receptionist, not a
recording. Each staff member also has their own direct line as well.
• Automated Customer Files– We have the industry's most sophisticated, state-of-the-art insurance agency computer
system. Complete client details, current and readily available.
• Claims – Our tracking system is designed to serve you better during a loss. We follow up with a phone call after you
report a claim to our office to make sure the company adjuster has contacted you and is handling your claim in a timely manner. When each and every claim is settled, we send a claim survey. We are here when you need us most and we
want to know how you would rate our service.
• Website – We have a current, and technologically up-to-date, interactive agency site. File a claim, request certificates
of insurance on-line 24/7.
• Review Meetings – Every six months we have Claim Review Meetings, Audit Review Meetings and Coverage Reviews specifically designed to meet your ever changing needs.
• Other Value Added Services:
– Automated Certificate of Insurance Request Process
– Business Interruption: Determining the Proper Coverage & Limit
– Company / Employee Handbook
– Camera Kits in Conjunction w/ Fleet Safety Program
– Confined Space Entry Program
– Contractors Risk Transfer Guidance Program
– Custom Tailored Employer / Employee Driven Contracts
– Disaster / Catastrophe Plan: Assistance in Developing
– Drug Free Workplace Program
– Experience Modification Checks & Balances
– Hearing Conservation Program
– Job Site Requirement Program
– Formal Workplace Safety Program
– Formal Summary and "To Do" list of Notes from Client Meetings
– Fleet Safety Programs
– "Making Sense of the Insurance Carrier Audit Process..."
– MVR Programs: Assistance
– OSHA Record Keeping Program
– Tool Box Safety Manual
– Workers Comp Fraud Prevention Program
– And much, much more!
